Verzendbeleid
Shipping Policy
Order Processing Time
In-stock items are processed and dispatched within 24 hours of placing your order (business days only). For made-to-order items, the production and dispatch time is determined individually — you will be informed of the estimated timeline at the time of your order.
Shipping Rates & Delivery Times
-
Netherlands — €5.00 | estimated delivery: 1–2 business days Free shipping on orders over €55
-
Western Europe (Germany, France, Belgium, Austria, Poland, Denmark, Luxembourg) — €14.00 | estimated delivery: 3–5 business days Free shipping on orders over €110
-
Rest of Europe (Spain, Italy, Greece, Portugal, Romania, Bulgaria, Croatia, Czech Republic, Hungary, Ireland, Finland, Sweden, Estonia, Latvia, Lithuania, Slovakia, Slovenia, Malta, Cyprus) — €19.00 | estimated delivery: 5–10 business days
Tracking
All orders come with a tracking number, which will be sent to you by email once your order has been dispatched.
Lost or Delayed Parcels
If your order hasn't arrived within the estimated timeframe, please contact us (jewellery.special4@gmail.com) and we'll do our best to resolve the situation as quickly as possible.